Coinmama Review: About Its Safety with Pros & Cons

In this Coinmama review, all details regarding the exchange will be discussed to help traders decide on whether to use this exchange to sell or buy cryptocurrencies of their choice.

Coinmama Review Summary

Coinmama is one such emerging crypto exchange that has been serving millions of clients from 188 countries worldwide. They are mainly known for quick credit card transactions. At Coinmama, you can easily buy Bitcoin and 7 other cryptocurrencies.

Coinmama Details

Official Website
Service Cryptocurrency exchange
Found in 2013
Native Token None
Payment Method Credit Card / Debit Card or by Bank Wire Transfer
Minimum Purchase $50
Supported Fiat Currency All
Supported Cryptocurrencies Bitcoin, Bitcoin Cash, Ethereum, Ethereum Classic, Cardano, Litecoin, Tezos, Ripple, Dogecoin
Spread XBX + 2% (standard deviation)
Commission Fee Up to 3.90% on buy transactions
Up to 0.9% on sell transactions
Deposit Methods Credit card, Debit card, Bank transfer (SEPA), SWIFT, Wire transfer
Deposit Fee 5% on credit card
Account Transaction Limit
  • Level 1: $15,000
  • Level 2: $50,000
  • Level 3: $1 million
Daily Credit Card Buy Limits
  • Level 1: $5,000
  • Level 2: $5,000
  • Level 3: $7,500
Daily Bank Transfer Buy Limits
  • Level 1: $15,000
  • Level 2: $30,000
  • Level 3: $50,000
Withdrawal Fee 0
Customer Service Provider Options Email and support tickets
Mobile App Availability Yes

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Coinmama is an established brokerage firm in the cryptocurrency space that offers cryptocurrency trading services for Bitcoin and other leading cryptocurrencies. It is a more suitable and straightforward exchange for beginners to buy their first Bitcoin.

Although Coinmama is expensive, it provides the best security compared to other crypto exchanges. The crypto exchange platform charges 2.3% more than the current market rate and levies commissions up to 3.9% on crypto purchases and 0.9% on sales. Payments made by credit card, debit card, Apple Pay, or Google Pay have a 4.99% fee issued.

What Is Coinmama?

Coinmama is a exchange that was founded in 2013 in Israel. Later on, Coinmama registered in Dublin, Ireland under the name New Bit Ventures Ltd. This exchange allows clients to buy and sell cryptocurrency using multiple modes of exchange like Apple Pay, Google Pay, credit card, bank transfers, or wire transfers like SWIFT and SEPA.

Buying financial products such as Bitcoin or other leading cryptocurrencies becomes easier if you have a registered Coinmama account. Coinmama is the perfect platform for first-time Bitcoin buyers with its experience in the cryptocurrency space. However, seasoned buyers can switch on to other platforms anytime as they wish.

Coinmama Review – Overview about the PlatformCoinmama Review – Interface of the Platform

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Coinmama Services

Coinmama provides brokerage services to buy Bitcoin and other leading cryptocurrencies. Unlike other cryptocurrency exchanges that allow users to purchase crypto coins from other people, at Coinmama, users can directly purchase crypto coins from the exchange itself, as Coinmama sells Bitcoin directly to clients.

Coinmama allows clients to buy and sell their Bitcoin even if they were purchased from a different exchange other than the Coinmama exchange. This saves a lot of time for the clients as they don’t have to look for buyers to sell Bitcoin. The Coinmama exchange is also making serious efforts to reduce the brokerage fees as much as possible.

Advantages of Coinmama Exchange

Coinmama-Review - AdvantagesCoinmama Review – Pros of Coinmama Exchange

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1) Instant Buying of Bitcoins

Coinmama accepts multiple modes of payments, which makes processing easier and faster. Paying through bank transfers, credit cards, wire transfers, Apple Pay or Google Pay helps clients to receive their coins within minutes.

2) Instant Selling of Bitcoin

Coinmama also allows users to sell BTC even if they were purchased on a different crypto exchange.

3) High Spending Limits

Traders can buy Bitcoin whenever they want to buy, worth up to 30,000 USD at a time. The minimum amount of Bitcoins that can be bought on Coinmama is 60 USD or its equivalent in EUR/AUD/CAD GBP/JPY. However, the buying limits depend on the account level of the clients, with daily buying limits set at 5,000 USD, and the monthly buying limit set at 15,000 USD.

Coinmama Review - Account TransactionCoinmama Review – Account Transaction Limit

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There are 3 Coinmama verification levels procedures that the users need to go through for making any kind of purchase. The sending limits increase with each level of identity verification. In the Level 1 verification process, traders need to produce 1 valid government ID, like a voter card, or a driver’s license, a selfie of the trader holding that ID card, and a note with “Coinmama” and the specific date written on it.

In the Level 2 verification process, the traders need to upload a secondary ID and a valid utility bill.

In the Level 3 verification process, traders are required to fill the form at the Coinmama exchange’s website.

4) Safety Features

Coinmama provides a safe and is the best cryptocurrency exchange in Germany community to buy and sell Bitcoin. Coinmama never stores the payment information of any client like their account details or wallet addresses, which helps in protecting the customers’ funds or bank account details. Clients can use third-party broker wallet addresses to have full control over their Bitcoin holdings.

5) User-Friendly Platform

Unlike most other cryptocurrency exchanges that require a learned professional to help traders make financial decisions to use the trading platform, Coinmama is self-explanatory. One can easily understand the working procedures of the exchange by logging into the Coinmama website. One can find every single detail there, and the registration process is also straightforward. Traders need to sign on to the Coinmama website and register by providing basic details like full name, address, phone number, and a valid email ID. Then, they are required to lock their login credentials with a strong password. Ensure that you remember the password every time you log in to the broker website, write it on a piece of paper if necessary, keep it in a safe place, and never share it with anyone.

Coinmama-Review - Our ValuesCoinmama Review – Values Behnind the Success of Coinmama Exchange

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Then, there will be three stages of Coinmama to verify your account (Level 1, 2, and 3) wherein each level; the trader needs to produce specific ID proofs to verify his details. After that, the crypto enthusiast needs to click on the “Buy” tab and choose the preferred crypto that he wants to buy. The next step is to decide the amount that the trader wants to spend on purchasing his preferred coins. Once he clicks the “Buy Now” tab and submit the payment details, the purchased coins would be credited to the trader’s wallet.

6) Supports Multiple Currencies and Payment Methods

This is perhaps the most sought-after benefit that people look for. At Coinmama, people can choose any crypto pair of their choice from the long list of cryptocurrencies that the exchange supports. Tradable digital currencies include:

  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Ethereum Classic
  • Cardano
  • Litecoin
  • Tezos
  • Ripple
  • Dogecoin

Coinmama-Review - Buy CryptocurrencyCoinmama Review – Buy Crypto

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Apart from the advantage of multiple currencies, Coinmama users also enjoy the privilege of multiple payment methods. Coinmama accepts credit and debit cards issued by Visa or Mastercard. The company has also started accepting payments by a bank transfer (SEPA and SWIFT) with 0% processing fees. It has also recently collaborated with Apple Pay & Google Pay and now Coinmama supports multiple payment options via those gateway. Prices are denominated in EUR, AUD, USD, GBP, CAD, or JPY.

7) Worldwide Support

Coinmama offers its brokerage services worldwide in over 188 countries except for some sanctioned countries and several US states.

8) Customer Service

Coinmama focuses on delivering better customer support services and customer experience to clients so that the transactions are super quick. The new bit ventures platform has a complete customer service center with a dedicated support channel that can be reached through emails. The Coinmama support team tries their best to answer the client queries within a maximum of 24 hours.

Coinmama Review - How we can helpCoinmama Review – Customer Support

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Disadvantages of Coinmama Exchange

Our review finds that the major disadvantage of Coinmama is its high fees. Due to higher fees, traders prefer to leave Coinmama and join other cryptocurrency exchanges to get the benefits of lower exchange fees.

The price stated on the Coinmama website includes the company’s brokerage fee of 5.9%. The base price is calculated based on TradeBlock’s XBX index. A 5% extra credit card processing is added to the stated price, which means Coinmama’s price stands at 5.9% above the market rate. Let us find out the fees in detail.

1) Credit Card Fees

Though the ability to use credit and debit card, for purchasing cryptos on the Coinmama exchange is a boon for traders, they are very expensive. If any of these cards are used, one needs to pay an extra charge of 5% above the market rate that the Coinmama exchange charges. This extra cost needs to be paid irrespective of the cryptocurrency exchange used for purchasing cryptos; extra costs always accrue every time traders use fiat money (debit card or credit card).

2) Coinmama Fees

On top of the credit or debit card fees charges charged on the Coinmama exchange, there is also an average transaction fee of 5.5% to 5.9% for every transaction made on the Coinmama platform. However, the exact and the minimum fee depends on the number of cryptos a trader intends to buy. These escalating transaction fees can turn out to be expensive for regular buyers who intend to buy a larger number of cryptocurrencies; normally Coinmama is not for regular buyers; it is for beginners. On the contrary, it is also very true that whichever exchange you buy your cryptos from, if you are using real money, there will be high trading fees involved, and Coinmama is no exception.

As far as negative reviews go, Coinmama’s trading fees being relatively high fees for a cryptocurrency exchange, it is to be noted that there are no withdrawal fees on the Coinmama exchange.

3) Limited Number of Coins to Choose From

At Coinmama, traders have a limited option of cryptocurrencies to choose from. It allows traders to buy only 9 cryptocurrencies at a time that includes two leading cryptocurrencies, Bitcoin (BTC) and Ethereum (ETH). This is a disadvantage of Coinmama compared to other exchanges like Coinbase – One of the top Bitcoin exchanges, which offers more than 100 cryptos to its users. Coinmama appears to be the least dominant option for traders if it want to lead as a best crypto exchange.

Coinmama Review - Cryptocurrencies we offerCoinmama Review – Cryptocurrencies we offer

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Steps to Buy Crypto Currency on Coinmama Exchange

With Coinmama, purchasing a number of cryptocurrencies is no more a daunting task. The whole process gets completed within a few minutes. Here are the few steps that we found while making this review that makes the crypto buying process easier on such a platform.

1) Choose Your Coin

This is the first step where traders need to log into their Coinmama cryptocurrency account and choose the preferred coin they want to purchase and the digital currency they want to make the payments with. Very few crypto exchanges allow traders to trade with fiat currency. Coinmama is one of them that allows traders to make payments using credit or debit cards (fiat money) for purchasing Bitcoin directly from the exchange’s website.

Available Cryptocurrency to Buy at CoinmamaAvailable Cryptocurrency to Buy at Coinmama

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2) Select Amount

After you have finished selecting your coins, you can choose any of the cryptocurrency packages from the exchange’s website. Or else you can manually enter the specific purchase amount that you would like to spend to purchase Bitcoin. Click on the “buy now” option.

Coinmama Review - Select AmountCoinmama Review – Select Specific Amount to Buy Cryptocurrency at Coinmama

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3) Enter your Wallet Address

Set up top crypto wallets and then enter your wallet address from the preferred third-party wallet provider (broker) This is necessary to send or receive Bitcoin that will be stored in the crypto wallet.

4) Choose the Payment Mode

After you enter the personal wallet address, you will be directed to a page where you will be asked to select the multiple payment options that you prefer. There is a drop-down menu with multiple options like a credit card, debit card, wire transfers. For this, you need to provide basic information pertaining to your bank account.

Coinmama Review - Choose Payment ModeCoinmama Review – Choose Payment Method

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5) Receive Cryptos Into Your Wallet

Next, Coinmama sends a wallet confirmation link to your registered email address. Click on the link and confirm your digital wallet address after which you will be sent your purchased BTC into that crypto wallet address. You will be able to track the status of the purchase under the “My Account” tab on the exchange’s website.

Who Should Opt for Coinmama Exchange?

Coinmama platform is best suited for first-time cryptocurrency buyers. If you have read this full review on the Coinmama exchange, it can be assumed that you now know what the platform is all about. It is a cryptocurrency brokerage service company providing money services business to clients that is secure in all aspects. It allows buyers to directly make crypto purchases from the exchange itself rather than buying crypto from other traders trading on the platform.

As per our review, Coinmama platform is best suited for first-time buyers. For first-time buyers who currently don’t own any cryptos can easily buy them using their credit/debit cards or even wire transfers on the exchange.

Even if the traders at any point in time decide to buy a less popular crypto coin, they can easily trade it with other leading crypto assets like Bitcoin or Ethereum, which makes Coinmama a fitting platform to start. Traders can easily transfer their cryptos to buy Bitcoin or Ethereum anytime with other available cryptos on exchanges that list the cryptos that the traders want and then trade them with their cryptos. Trading your preferred cryptos on Coinmama is as simple as that.

There are multiple exchanges like the Coinmama crypto exchange. Even if you don’t find your preferred cryptos on Coinmama, visit other similar exchanges that offer more crypto options for cryptos.

Conclusion: Is Coinmama Right For You?

The short answer is Yes! Coinmama is a perfect platform for users who want to buy Bitcoin instantly with ease, but the transaction fees are too high (5.5% – 5.9% approx). This review scores down due to its relatively high fees, lack of crypto wallet, and no mobile app. Though, Coinmama gets full stars in case of ease, quick transaction, and customer support.

As Coinmama support provides tremendous assistance in case of any issues, It is highly recommended for beginners. Coinmama does have a comparatively higher fee structure, but it compensates with excellent customer service that adds value to the money.


Looking at the FAQ page, we found the following FAQs:

Is Coinmama legit?

Yes, as per our review, This Exchange appears to be legit and safe. It is a reputable brokerage service providing company that serves clients settled in almost all countries with a few exceptions.

How long does it take Coinmama to verify?

As per our review of Coinmama, it takes a minimum of 30 minutes to a maximum of 1 hour to complete the process. Once the Coinmama identity verification is successfully done, Coinmama immediately credits the crypto coins to the trader’s crypto wallet. This immensely helps the traders in times of fluctuations that may lead to spending on buying Bitcoin that the trader had expected.

What are Coinmama fees?

The fees combined of XBX + 2% (standard deviation) & commission fee between 0.9%-3.90% (upto 0.9% on sell transactions & 3.90% on buy transaction) which depends on loyalty level also. Total fees stand approximately at 5.9% which goes down the more you buy. Also, when it comes to OTC exchanges, these prices are not far from competitive and other OTCs are even more expensive when using credit cards, but have hidden additional fees.

However, traders can also use wire transfers like SEPA, SWIFT, Sofort, Fedwire, FasterPayments, etc., instead of credit card; with this, they can save 5% in total fees.

What states does Coinmama work?

So far, by reading Coinmama reviews, we know that this exchange is an active broker across 188 countries and the following 43 US states:

Alabama, Alaska, Arizona, Arkansas, California, Colorado, Delaware, Georgia, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nevada, New Hampshire, New Jersey, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Does Coinmama provide a wallet?

No, there is no specific Coinmama wallet as they don’t provide such service; traders have to provide their preferable digital wallet address.

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