- About Markets.com
- History of Markets.com
- Markets.com Ratings on Different Parameters
- The Trust Factor
- Experience on the Desktop
- Experience on the Mobile App
- Commission and Fees
- Trading Platforms and Tools
- Account Opening, Deposits, and Withdrawals
- Research and Analysis
- Customer Support and Service
Markets.com is a global multi-regulated Forex and CFD provider. Founded in 2008, the company has managed to become one of the leading brokers in the industry. The broker has various entities around the world which are owned by the Finalto Group and has over 4.3+ Million Users worldwide.
|Regulators||FCA, CySEC, ASIC, FSCA, FSC|
|Products Offered||Stocks, Currency Pairs, ETF, Commodity CFDs, Crypto, Index, Blends, Bonds|
|Minimum Initial Deposit||$100|
|Maximum Leverage||30:1 to 300:1 (As per country regulation)|
|MetaTrader 4 (MT4)||Yes|
|MetaTrader 5 (MT5)||Yes|
|Inactivity Fees||$10/month after 3 months of inactivity|
|Supported Currencies||USD, EUR, GBP, PLN, SEK, DKK, NOK, ZAR, AUD, CHF, CZK|
|Customer Support||24/5 Phone Support, Live Chat Support|
RISK WARNING: YOUR CAPITAL MIGHT BE AT RISK
Users on Markets.com can trade on more than 2,200 CFDs with zero commissions. These cover bonds, blends, shares, stocks, indices, cryptocurrencies (cryptocurrency CFDs are not offered to retail clients in the UK), commodities, and ETFs. Traders can invest in fiat shares and stocks through an innovative Investment Strategy Builder tool built in the Markets.com account. European professional accounts offers negative balance protection and segregated bank accounts. It offers a choice of 3 trading platforms for trading forex and other CFDs.
Various other information sources and powerful trading tools are easily available, like the variety of market news, economic calendar, technical analysis, risk management tools, and chart trading tools.
Traders can access the top-of-the-line feature-rich Markets.com mobile app and the web-based trading platforms while keeping options open to trade on the MetaTrader 4 and MetaTrader 5 platforms.
Markets.com offers a wide range of useful trading tools, like Blogger’s Opinions, Hedge Funds Investment Confidence, Trading Analyst Recommendations, Insider Trades, and more. A USP of the broker is to provide round the clock customer support and service over live chat & email five days a week.
History of Markets.com
Markets.com was founded in 2008 as GFC Markets providing service to retail traders. It was rebranded to its present nomenclature trading platforms Matkets.com in 2010, soon after the Safecap Investments merger that owned GFC Markets and TradeFX, a software developer for CFD and Forex operators.
Markets.com partnered with Arsenal FC in 2014 as the football club’s “Official Forex and CFD trading partner” to access its wide-ranging digital channels. Part of the deal was that Markets.com broker provides “Matchday Experience” for the winner of the matches. In 2015, Playtech acquired TradeFX and, thus, by default Markets.com for €458m.
The company was rebranded in 2019 to MarketsX, simultaneously with the launch of Markets in 2020, focusing on investments in traditional stocks and shares.
An analysis of the Markets.com review shows that the platform has always exceeded customer expectations, winning the Best Forex Provider award of 2017 and the Best FX Platform in the same year in the UK Forex Awards.
Markets.com Ratings on Different Parameters
- Overall – 4 Stars
- Trust Score – 97%
- Commission and Fees – 4 Stars
- Offering of Investments – 4 Stars
- Research – 4 Stars
- Mobile Trading – 4 Stars
- Education – 3.5 Stars
- Customer Service – Ratings are not available
Therefore, it is seen that Markets.com broker has been steady on most aspects related to an optimized trading platform.
Markets.com Review – The Trust Factor
Markets.com is acknowledged by two high trust Tier-1 regulators, two average trust Tier-2 regulators, and one low trust Tier-3 regulator.
The Tier-1 regulators are the Financial Conduct Authority (FCA) of the UK and the Australian Securities & Investment Commission (ASIC). It has a relatively low-risk with a high Trust Score of 97 out of 99 in financial conduct.
Markets.com is also licensed by the Cyprus Securities and Exchange Commission (CySEC), the Financial Services Commission (BVI FSC) as well as the Financial Sector Conduct Authority (FSCA).
The broker follows MiFID II and European Securities and Markets Authority (ESMA) laws that regulate client services, including negative balance protection that saves you from heavy loss during the trade.
The Cyprus Investment Compensation Fund (ICF) caps the broker default compensation at EUR 20,000 without any private or extra insurance coverage. Markets.com – One of the best forex brokers offers no two-tier authentication or assured stop-loss protection beyond the One Time Password (OTPs).
There are certain glitches on the flip side. Site disclosures do not go beyond the minimum spread, and data for the previous month, quarter, or year on average spreads are not available. No mention is also made of the amount that spreads can widen during off-market hours.
This can raise trading costs beyond expectations. This lack of clarity makes it complicated for prospective clients to make a transparent evaluation of the broker’s competitiveness before opening an account.
Experience on the Desktop
The web platform of Markets.com is in direct competition with the standard Metatrader 4/5 because of its high-end features. The broker’s desktop version offers adequate charting, sufficient drawing tools, and a long list of indicators.
There is an impressive lot of educational and research content within the platform that is very useful to beginners and traders with required skill sets. The Trading Central has tutorials, excellent basic research products, and video-on-demand.
However, despite the presence of a “favorites” watch list, there is no way to save them on the platform. Stop loss, limit orders, and take profit are not specific, but generic only as the order management feature is not robust enough.
On the brighter side, a context menu lists overnight lending fees for each instrument and leverage and margin information. While competitors might post margin credits on short sales, a Markets.com review of the desktop experience shows overnight lending fees for long and short positions.
Experience on the Mobile App
Apart from the standard MT4 and MT5 native apps available for mobile, there is also a proprietary trading platform Markets.com app. The Markets.com app is available both on the Android and the IOS platforms.
There are several cutting-edge features of the Markets.com app. First, the flagship platform features have been replicated across the mobile app, too, and hence there is a uniform and consistent look and feel.
Most of the web version’s research and education information and resources have also been integrated into the mobile app under the tab “Trading Tools.” Hence there is not much to choose between the web-based platform and the mobile app for Markets.com.
However, as is seen in many other best forex brokers trading platforms, the Markets.com app falls short in drawing tools and indicators even though the mobile app is above average. The app does sync with the web platform but has limited customization and streaming quotes and slightly weak order management.
Finally, the advantage of any mobile app is that it is tuned to be ready on the go. The app also allows traders to take orders during off-market hours.
Commission and Fees at Markets.com
An analysis of the Markets.com reviews throws up several aspects. Overall it seems that commissions and fees charged are slightly above average compared to a few leaders in this industry, like CMC Markets or IG.
Markets.com trading experience is thus mixed for traders. Here is a breakdown of the critical factors about commissions and fees.
The broker also offers its own proprietary platform. The platform offers educational videos along with research materials, market analysis, webinars, in-depth analysis, advanced charting, technical analysis tools, and low spreads for experienced traders. Traders putting down a minimum deposit of $100 have the benefit of lower spreads than other brokers.
For Forex pairs, trading costs are variable and not fixed. This puts Markets.com at par with other brokers providing variable spreads. However, a perusal of the minimum listed spreads of the site shows that it is more than the average.
The average minimum spread stands at 1.90 pips for the EUR/USD pair on the web platform, whereas it is three pips on the Metatrader 4/5.
In cryptocurrency trades, the average minimum spreads are at 107 pips for Bitcoin and 5 pips for Ethereum.
Full disclosure is found on the Markets.com website under ‘Full CFD Instrument List’.
However, full disclosure is available for overnight lending fees and other info on margins. There is no overnight margin credit for short-sellers, and all trade transactions are done through variable spreads.
Withdrawals on the Markets.com trading platform are free and are usually received within five business days. The minimum withdrawal amount varies depending on the withdrawal method used and ranges between $5 and $100. For a dormant account that has been inactive for three months, a monthly charge of $10 is levied. While shares are traded up to at 5:1 leverage, traders do not have to pay any minimum cost.
The professional account provides commission-free trading, and traders have to pay the spreads and swaps, which vary depending on the platform being used – Markets.com platform, MetaTrader 4, or MetaTrader 5.
Information is provided by the broker about the different fees and commission on their website. While the fees are similar, the trading experience on the Markets.com platform is richer.
Currently, Markets.com offers zero-commission investments on its proprietary share dealing platform account for the initial three months when a share dealing account is opened. After these three months, the commission is charged as follows:
- UK Shares 0.1% (min. 8 GBP)
- EU Shares 0.1% (min. 10 EUR)
- US Shares 2 cents per share (min. 15 USD)
- AU Shares 0.1% (min. 10 AUD)
In all these cases, additional custody fees, as well as conversion fees, are applicable.
Markets.com Leverage Overview
|Asset||FCA & CYSEC Retail Clients
(UK & Europe)
|FCA & CYSEC Professional Clients
(UK & Europe)
|Max Leaverage(All Other Country)|
|Major Forex Pairs||30:1||300:1||30:1||300:1||300:1|
|Minor and Exotic Forex Pairs||20:1||300:1||30:1||300:1||300:1|
|Gold, Metal, Crude Oil||20:1||200:1||20:1||200:1||20:1|
|Exchange Traded Funds(ETFs)||5:1||100:1||5:1||100:1||5:1|
Trading Platforms and Tools of Markets.com
Accounts lose money when traders do not have multiple options of trading platforms and trading tools and are forced to restrict their choices regardless of the fees and commissions charged.
Markets.com offers a broad range of tools and platforms that make for a rich trading experience. Markets.com’s offerings are the globally reputed MetaTrader 4 and MetaTrader 5, with a wide range of trading tools.
Given here are the trading platforms and tools of Markets.com.
Markets.com Trading Platform
This platform is considered to be the top of the offerings from Markets.com. The main advantage is that it is entirely browser-based, and no download is required. Traders have access to exclusive technical and fundamental trading tools.
The platform offers opportunities for trading across multiple asset categories and more than 2,200 instruments. Account holders are provided top-notch customer service and customer support and access to experts on the platform in case of any issues.
This desktop-based platform offers four market order execution modes and 24 analytical tools for technical analysis.
Account holders can access a one-click trading interface and use automated trading strategies through expert professionals. Trading in lots as small as 0.01 with unique hedging tools is possible.
Traders can be active in multiple asset classes and have access to more order types and trade management than what is available on MetaTrader 4.
The customer support experience can also be automated with expert advisors without which accounts lose money from lack of round the clock customer service. A range of chart types and timeframes, and technical indicators are available on the platform.
Markets.com Strategy builder
Whether it is London stock or that in South Africa, an in-depth Markets.com review shows that traders can choose specific investment strategies based on the appetite for high risk or otherwise. In-built investing strategies help traders take control and change portfolios based on high risk and specific goals. Trading tools allow filtering by index, sector, market cap, and volume.
Mobile Trading Platform
Markets.com also has a mobile trading app for IOS and Android users and can be downloaded from the respective stores. This mobile trading platform allows users to trade on the go at any time of the day and night.
Markets.com offers access to full dealing tickets and real-time charts as well as trading on multiple asset classes. All this is possible because the desktop version and the mobile application are seamlessly integrated.
A video review of all the platforms, both mobile and desktop, is provided on the Markets.com site.
Account Opening, Deposits, and Withdrawals
Markets.com review shows that account opening is a smooth and seamless experience, An account can be easily opened for Spread betting is only offered to retail clients in the UK and CFDs as well as for traditional stocks and shares. The process is fast and is carried out from the trading platforms of the brokers. Both beginners and professional traders can open an account on Markets.com without any hitches.
Users must open the “Create Account” tab at the top of Markets.com’s home page, which will take potential traders to a registration page. The user will be automatically directed to the Markets.com platform from here, where it has to be decided whether to open a live trading account or a free demo account.
The registration process can now be completed by making a choice or postponed to later. Beginners generally prefer to open a free demo account to pick up the trading skill sets before going on to live trading. Retail accounts lose money whenever the traders are short of knowledge and trading expertise.
Regardless of whether a demo account or a live account is being opened, the registration process requires the completion of five simple steps. Personal information, tax information, trading experience, financial information, and financial knowledge have to be provided on Markets.com to complete the registration. Self-verification has to be done by uploading proof of residence and proof of identification so that Markets.com can conduct authority checks.
The account opened may be funded in various currencies, including USD, GBP, or EUR. The minimum deposit is $100, primarily to ensure negative balance protection during live trading, especially when traders lose money. Markets.com provides retail clients and professional traders maximum leverage of up to 300:1. However, professional traders are afforded fewer protections.
There are various methods on the Markets.com platforms for deposits and withdrawals like credit cards, bank transfer, bank wire transfers, fast bank transfers, Neteller, PayPal, and Skrill. There are no fees or commissions charged for deposits and withdrawals done on the Markets.com trading platform. Withdrawals will be processed via the same payment method used for deposits.
Research and Analysis
Markets.com review has a positive side as the broker provides a good and robust foundation for research and analysis even though it is evaluated that Markets.com trails other forex brokers considered industry leaders like IG and Saxo Bank. In this context, creating content by the broker’s analysts, Forex news videos, and a heat-map tool would ramp up the research tools and put Markets.com up there among the best industry brokers.
Currently, the broker offers forex and CFD traders through third-party and proprietary trading tools, including TipRanks and pattern recognition from Delkos. Further, the Markets.com list of trading features is quite impressive. Access is provided to a variety of technical, basic, and sentiment tools. The following are optimized and very helpful for any trader.
Hedge Funds Investment Confidence
Data from the SEC is used by this tool to track the stocks that the hedge funds are buying or selling. It indicates the popularity and sentiment of a stock.
It is another tool that ranks high in any markets.com trading review and focuses on the rise and fall in shareholdings of over 36,000 company insiders.
This sentiment tool is like a third party that considers the opinions of more than 50,000 financial bloggers. Based on them, traders can decide the sentiment prevailing on different assets.
Trends in Trading
This one tool on broker Markets.com allows traders to check the position of thousands of other traders.
Apart from these optimized tools, a quick check of the Markets.com review proves that the broker offers several detailed research reports about its single-share CFDs. Experienced analysts with the required professional expertise on Markets.com beam live webinars. This is a part of the educational video content from Recognia and an X-ray offering.
Customer Support and Service at Markets.com
Brokers have to provide optimized customer service to be ranked high in any review. The support should be round the clock, too, as exchanges function continually in various parts of the world.
In a Markets.com review, an analysis points towards several pros and cons. Markets.com broker provides multiple avenues for customer interaction and support, like Phone Support, Web Query forms, and Live Chat 24 hours a day and 5 days a week. The interaction is across multiple languages such as English, Spanish, Italian, French, German, Bulgarian, and Arabic.
The broker also has a FAQ section on its website for generic questions and covers the following – About Us, Account and Verification, Trading and Platforms, and Deposits and Withdrawals. Although these aspects include most queries about Markets.com, there is also a search bar for specific clarifications. Those logging into the live chat feature of Markets.com have a total waiting time of 2 minutes and have to spend another 3 minutes approximately to get a satisfactory answer. The total of 5 minutes is more than what other forex brokers have to offer in customer support.
The chat button is not updated. A phone number search yields a page with 24/5 local and international phone numbers but nothing else about the timings and the days off.
Finally, the social media handles of Markets.com, like Twitter and Facebook, are non-interactive and contain mainly marketing and commentary posts.
Rounding up this Markets.com review, it can be said with an element of certainty that Markets.com offers an innovative interface for trading in a range of instruments, from fiat to crypto. Tight spreads with zero commissions and leverage ratios of up to 1:30 for retail clients and 1:300 for professional clients. The focus of the broker is more oriented to the basic account holders than to technically-oriented traders who would have to pay the added costs of MetaTrader.
The Markets.com website is appealing and functional and comes with various features. One of them is the Markets.com proprietary platform, where users can trade on more than 2,200 plus CFD instruments commission-free. Not many brokers offer the opportunity like Markets.com, i.e., the Investment Strategy Builder tool that helps investors transact in real stocks and shares via a Markets.com account.
RISK WARNING: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 67% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. This content is created for information & educational purposes only and should not be considered investment advice or investment recommendation. Conduct your own research by contacting financial experts before making any investment or trading decisions.
Is Markets.com a good broker?
The broker also allows access to the feature-rich Markets.com mobile app or the web-based platforms while keeping options open to trade on the MetaTrader 4/5 platforms. Markets.com provides robust customer service over live chat and email 24/5. Top-of-the-line tools include Blogger’s Opinion, Hedge Funds Investment Confidence, and Trading Analyst Recommendations.