Digital Surge Review 2023

Digital Surge is a popular Australian exchange that houses over 200+ cryptos with AUD. The platform focuses on educational tools, personalized customer support, and ease of use to facilitate a comprehensive trading experience. It comes with a digital wallet and the feature for paying bills using Bitcoin.

Digital Surge Summary

Official Website
Headquarters Brisbane, Australia
Found in 2017
Native Token No
Listed Cryptocurrency 220+
Trading Pairs N/A
Supported Fiat Currencies AUD
Supported Countries Australia
Minimum Deposit $2
Deposit Fees Free for Cryptocurrency and PayID Deposits
POLi Deposit Fees-> $2 – $3.30
Transaction Fees Depends on the Volume & range b/w (0.5% – 0.1%)
Withdrawal Fees Free, but there is a Network Fee to send coins to an external wallet.
Application No
Customer Support Yes, via Live Chat, Help Desk, FAQs

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Its simplicity and available cryptocurrencies make Digital Surge the best cryptocurrency exchange Australia for new users. While it lags in the spot market section for experienced traders, its low trading fees and bank transfer compatibility make it a crowd-pleaser. Although to know about it in detail, read this Digital Surge review further.

Understanding – Digital Surge

Digital Surge is an Australian cryptocurrency exchange that offers a simple user interface to buy & sell cryptos like Bitcoin on its website. The platform prioritizes user experience and creates a seamless and straightforward trading experience. It is based in Brisbane and was founded back in 2017 by Josh Lehman and Dan Rutter.

Both Lehman and Rutter have been in the financial technology sector for 10+ years. Their prowess and experience show in the exchange, which is now one of the biggest cryptocurrency exchanges in Australia.

The primary motive behind Digital Surge was to establish an ecosystem where users can access and trade cryptocurrencies routinely.

The Digital Surge team aims to build a digital community with transparency and trust, which shows in their proceedings. They have conducted multiple community events to spread awareness regarding cryptocurrencies like Bitcoin and their usage.

Customers trust the platform greatly as it presents esteemed trading services alongside quality customer service. With a minimal trading fee, deposit fee, and withdrawal fee, the platform offers economical proceedings.

Digital Surge Review 2022 - Platform Interface

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How Does Digital Surge Work?

Being a crypto trading platform, Digital Surge leverages fundamental concepts. It offers the ideal example of an ecosystem where users can invest in altcoins and tokens. Users can easily purchase 200+ cryptocurrencies and make payments via AUD.

Once they start investing funds in the Bitcoin exchange, it readily becomes available to invest. After the purchase, users can store their financial products in an independent reserve while accepting crypto payments from any external wallet.

If they want, there is also the selling option, which traders can use to earn a profit trade on their crypto belongings. For any customers interested in crypto, Digital Surge is the best way to buy/sell cryptocurrencies in Australia.

Is Digital Surge Legit?

Understanding the exchange’s legitimacy is the prime example behind traders reading Digital Surge reviews. Digital Surge is a legit Bitcoin exchange registered with AUSTRAC known for its low risk and fraud in the cryptocurrency market circuit for crimes and money laundering.

As per the 2006 Anti-Money Laundering and Counter-Terrorism Financing Act, platforms like Digital Surge must collect useful data to establish user’s identities, overview trades, and report suspicious activities to AUSTRAC.

The Bitcoin exchange keenly observes transactions that involve the movement of 10,000+ dollars. Due to its esteemed security and thought-out mechanism, there has been no precedent of breaches, fraud, or theft.

Why Choose Digital Surge?

Nowadays, every exchange markets itself as the best, so it’s viable to ask why to choose Digital Surge. One reason is not enough to finalize one alternative over hundreds, but Digital Surge excels in multiple markets. It has been designed to cater to beginners and offers a simplistic trading experience to them.

Digital Surge Reviews - Why Choose Digital Surge?

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Other than that, here is a brief overview of the perks it offers:-

  • A quick identity verification process.
  • Seamless KYC verification for interested traders.
  • Over 200 cryptos are available.
  • Supports cryptocurrency selling for fiat currency.
  • Competitive spreads, trading pairs, and low trading fees.
  • Purchase cryptos through the spot market.
  • Simple, stress-free, and enjoyable to trade cryptocurrencies.
  • Quick and instant deposits (AUD) using PayID or POLi payments.
  • User-friendly interface ideal for routine use of new traders.
  • Allows users to pay bills using Bitcoin.
  • Secure and free personal digital wallet services.
  • Cold or Hot storage to maintain an independent reserve of cryptos.
  • Additional education resources and expert advice to teach customers the fundamentals of trading cryptocurrency.
  • Customized, responsive, and proactive customer support.
  • Quick to price alerts and withdrawals.
  • Keeps user funds in offline cold storage to facilitate esteemed security.
  • Supports two-factor authentication.
  • Answers every liquidity need.
  • Affiliation program available.
  • Compatible with SMSF investors.
  • Popular on the internet with positive user feedback.
  • Depending on the method, you can buy and sell Bitcoin for free on its website.

Digital Surge Reviews - Features

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Digital Surge Review: Pros and Cons

Every Digital Surge review explains its benefits and drawbacks, making them popular among new customers. The Bitcoin exchange is known for its simple approach but offers a quality service in multiple areas.

Here is a quick overview of its pros and cons:-

Pros Cons
Simple to use and easy to understand for exchanging altcoins. Fiat deposits only available for Australian dollars.
Offers 2FA ability (two-factor authentication). Spot market only supports trading pairs of ETH-AUD and BTC-AUD.
Transparent and convenient fee structure. No credit card transaction services available.
Ability to hold funds in offline cold storage. Specifically caters to new traders, limiting usability for experienced investors.
Quick KYC and identity verification processes.
Easy to set up prices and buy alerts.
Bill payments service available.
Allows deposits through fiat currencies and bank transfers.
Multiple trading pairs available.

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How to Create an Account on Digital Surge?

Account creation is an integral part of Digital Surge as it opens the opportunity to facilitate quick trades and earn hefty profits. The perks are enhanced if customers complete the instant account verification process as well.

Here is the step-by-step guide to open a Digital Surge account and verify it:

Account Creation Process at Digital Surge

  • Reach the official website of Digital Surge.
  • Browse the “Get Started” option.
  • Users can choose to sign up using Facebook or make a new account.
  • Fill in details like email address and a password.
  • Submit the affiliate code and check the terms and conditions section.
  • Now, tap on “create your account.”
  • Once the loading screen ends, the Australian crypto exchange will send a verification code to the provided email.
  • Confirm the email, and the process is done.
  • Now, you will reach a screen that looks like this:

Digital Surge Review - Sign Up Process

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  • After verifying the email address, choose the “Verify Your Account” option.
  • Go through the on-screen instructions.
  • Keep documents like Driver’s License or Passport handy.
  • Provide camera access to the website and complete the face recognition check.
  • Once you have submitted the documents, the platform will assess the request.
  • An email will be delivered once the verification completes.

Digital Surge Fees

One of the significant reasons behind Digital Surge’s extreme popularity is its low fee structure. Generally, other exchanges charge three types of fees:

  • Trading fees
  • Deposit fees
  • Withdrawal fees

When it comes to Digital Surge, there is no minimum deposit limit for customers. Users are not charged any fees if they make deposits through PayID. If you make POLi payments deposits, there will be a charge between 2 dollars to 3.30 dollars.

For withdrawals, there are no charges if the selected method is AUD. In case it is cryptocurrency withdrawals, there will be charges to pay the blockchain transaction fee.

On the trading fees front, the charges are calculated depending on the customer’s 30-day trade volume. The minimum charges are 0.1% if the trading volume is below 1,500,000 dollars. The fees increase as the trading volume decreases, and they are modified after every four hours.

Here is an overview of the charges:

  • If the traded volume is below 100,000 dollars – 0.5%.
  • If the traded volume is below 250,000 dollars – 0.4%.
  • If the traded volume is below 500,000 dollars – 0.3%.
  • If the traded volume is below 1,000,000 dollars – 0.2%.
  • If users trade high volumes (above 1,000,000 dollars ) – 0.1%.

There are a few things users should note. Any customer can only use the PayID payment method with his bank account. For the POLi payment method, there is a daily deposit limit of 1,000 dollars. However, for more details in the Digital Surge fee schedule check here.

The Bitcoin exchange has promised that it is trying to minimize the charges. They proactively work on feedback and new features to help traders withdraw their funds ASAP.

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Accepted Payment Methods by Digital Surge

Payment methods are not Digital Surge’s strong suit as it does not allow debit card and credit card payment options. Moreover, it’s not compatible with e-wallets like PayPal and cash investment. However, it still accepts multiple popular methods to deposit funds like:

  • Fiat deposits through PayID and POLi payments.
  • Cryptocurrency deposit.

Investing funds through fiat currencies is instant. Contrarily, if customers use a bank transfer, it can take 1 or 2 days for the payment to show up.

Buy & Sell at Digital Surge

The trading section of the Bitcoin exchange offers two options for customers. The first is Markets, where customers can trade Ethereum or Bitcoin with other users. The second is Buy & Sell that offers an instant buying experience.

Other exchanges offer a higher charge when you trade with the instant option. However, Digital Surge’s instant Buy & Sell is different due to its stable 0.5% fees. Depending on the traded volume and the spreads, customers can avail of similar charges on both options.

Still, traders should use the instant buying window now since the alternative is trading in low volume. Without limit orders, and its website acting as a PWA, traders can choose from various cryptocurrencies like Bitcoin.

Its buy and sell functionalities are uniquely easy, making money trading simplified for every trader. Although, Digital currency exchanges always show utmost faith in the concept and surge of crypto, helping the industry get mainstream. And, Digital Surge platform is one among such!

Digital Surge Reviews - About Digital Surge Excellence

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Digital Surge Interface

One look at Digital Surge’s user interface will show how it is catered to new traders. The dashboard fits seamlessly with the theme as it offers extensive details for seamless trading. Customers can overview the entire portfolio displayed on the screen with prices, exchange rates, and top gainers’ performance.

Tapping on any coin will open a detailed review, live chat, and high/low volume. It fulfills its purpose impeccably, allowing novice traders to complete transactions without any hassle.

Security of Digital Surge

Digital Surge’s security features eradicate every shred of safety concerns. It equips esteemed safety technology protocols while also offering the benefit of 2FA.

Moreover, the exchange uses a cold and hot Digital Surge wallet to secure users’ digital currencies stash. With the approach, customers can rest assured and store crypto in Australia due to its independent reserve mechanism. Ever since its establishment, it has faced no data theft or breaches, showcasing its capabilities.

Digital Surge Reviews - Security Measures of Digital Surge

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Supported Currencies and Countries by Digital Surge

The exchange allows customers to buy Bitcoin and 220+ tokens, with some of the most popular alternatives being:

  • Bitcoin Cash (BCH)
  • Ethereum (ETH)
  • Bitcoin (BTC)
  • Litecoin (LTC)
  • Ripple (XRP)
  • EOS (EOS)
  • Algorand (ALGO)
  • Stellar Lumens (XLM)
  • Cardano (ADA)
  • Tezos (XTZ)
  • NEO
  • Basic Attention Token (BAT)
  • Theta (THETA)

As for country support, the trading platform is only accessible in Australia for now.

Digital Surge Customer Support

The Digital surge cryptocurrency exchange boasts a highly responsive personalized customer support team. Customers can reach them for any issue through email or live chat. Its Bitcoin Pay Wizard is a great addition to learn about trading and getting started. It even offers a frequently asked questions section to reduce congestion on live support.

That is why it garners most Digital Surge reviews and rates it positively. On both and TrustPilot, it scores 4 out of 5 stars.

Digital Surge Reviews - Customer Support

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Conclusion: Digital Surge Review

Digital Surge is a Brisbane-based crypto exchange that Josh Lehman and Dan Rutter established back in 2017. The relatively new platform houses 200+ cryptocurrencies like Bitcoin with a user-friendly interface.

It serves its purpose well and allows new traders to buy and sell cryptos. Digital Surge is an essential answer to anyone wanting to spend money on crypto markets and earn a profit. Its ease of use to trade Bitcoin makes it stand out against the vast majority of crypto exchanges.

Users get a Digital Surge wallet to store crypto alongside features like instant buy-sell and live chat support. Digital Surge’s efforts to establish a seamless cryptocurrency community make it Australia’s best crypto exchange.


Is Digital Surge Safe?

Yes, Digital Surge is a safe exchange with features like cold and hot wallet storage. It even offers 2FA and has faced no security breaches since 2017. Thus, depositing money or personal information is secure with the platform.

Does Digital Surge Have an App?

No, there is no mobile app for the platform. But its website is built like a Progressive Web App (PWA), which provides an app-like experience on the site.

Is There a Mobile App?

Customers can use Digital Surge’s website as an app, but there is no dedicated mobile application.

Does Digital Surge Have a Referral Program?

Yes, users can avail themselves of referral programs on Digital Surge. For every customer you invite, you get 50% of the fees on every trade they make.

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